STIR/SHAKEN and Robocalls

The STIR/SHAKEN framework has been the talk of the North American telecoms town over the past few years, but what is it, how does it impact your business, and how can you make sure your business’s communications conform to this framework?

STIR/SHAKEN stands for Secure Telephone Identity Revisited/Signature-based Handling of Asserted information using toKENs – you can see why an acronym was needed! It’s up and running in the USA, and will soon be live in Canada. Other countries are also considering its adoption.

This latest podcast breaks this down further, looking at how this mechanism enables the person receiving the call to judge the validity of the caller ID.

Written on 22 November 2021.