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The Future of Communications: React Native SDK from Aculab
Like any business, providing your customers with the best service possible is an intrinsic priority. Exacerbated by today's world, where more and more people are working remotely than ever, providing bespoke, human-centered communications is essential to the success of your business. This is where Aculab Cloud and its integrated software can help.
How we can help
Aculab Cloud offers a Web Real Time Communication (WebRTC) browser interface, as well as a WebRTC React Native Software Development Kit (SDK). In layman's terms, this means that you can easily integrate both voice and video calling into your web pages, iOS apps, and Android devices.
Whether it be customers reaching you through your website, physicians contacting patients, or staff dialling in from an alternate location, our services provide you with quality transmission of any live data, from any location, without the need for third party plug-ins.
Better yet, the WebRTC React Native SDK is provided free of charge as an NPM package.
Why React Native?
There are a plethora of services out there that offer something similar. So why choose React Native?
React Native was launched by Facebook in 2015, as an open-source framework that uses one code base for iOS and Android operational system development. Not only does this decrease development time, as the same code base works on multiple platforms, but it also enhances user interface consistency throughout iOS and Android devices using custom components.
The ability to deploy React Native applications across multiple platforms means it is more efficient when writing cross-platform code. Additionally, since React Native code language is JavaScript, there are many packages ready to be used in your code.
Make it your own
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On mobile platforms
The React Native SDK is written in TypeScript. The main part is AculabBaseClass that is further used for developing function or class components. It also provides two embedded class components; AcuMobCom for basic WebRTC and AculabCall, that extends AcuMobCom and uses CallKit on iOS and ConnectionService on Android, to bring more ease and features to your development.
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On servers
With just a few lines of code, you can completely customize the software to make it your own. Our Communications Platform as a Service (CPaaS), allows you to develop your own Interactive Voice Response (IVR) using Dual Tone Multi-Frequency (DTMF) or Speech Recognition, to create an exceptional call experience for anyone contacting your business. It is crucial to note, the opportunities available through the WebRTC React Native SDK, are not exclusive to mobile platforms; they are able to connect to Aculab services, clients to agents, mobiles to browsers, and more.
No coding experience is required - don’t worry. Our highly experienced professional services team is here to help. They will work with you to customize and build the solutions that best fit your needs
In Built Security
We understand the security of yours and your customers' data is paramount. Our inbuilt security consists of three levels of encryption. These mechanisms work cohesively to ensure that the media and data being transferred are encrypted and safe from attempts to be tampered with.
Aculab is also certified by the ISO 27001 standard, and is HIPPA and GDPR compliant
How your company will benefit
We can help integrate Aculab Cloud with your existing infrastructure, so you can benefit from a streamlined process of customer service, avoid voice call costs, and have a secure method of communication, without the nuisance of having to download software or plug-ins.
Aculab Cloud CPaaS is already being used in multiple industries and businesses across the globe.
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Voice
If your company is one that makes a high volume of outbound calls, our flexible management of Calls Per Second, provides guaranteed capacity. Paired with Aculab Cloud's advanced AI-driven Answering Machine Detection (AI-AMD), your company can save time through its quick classification of the system, which minimizes delays in connecting customers to staff, and reduces the volume of silent calls.
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Video
In today's world, most businesses are using video calling applications more than ever to accommodate hybrid working. Whilst this is enjoyed by many, there are plenty of drawbacks: low quality video, poor connection, and delayed response are just a few. Aculab Cloud is here to help. You can easily integrate video calling into your React Native app or web page, to create powerful video calling applications that offer high quality video and are optimized for live network conditions.
Unlock your Future
Aculab Cloud offers a wide range of high quality technological and communication services.
To talk to an expert, click here.
To find out more about Aculab CPaaS, click here
