Aculab’s VoiSentry boosts performance with its latest update

Aculab, a prominent worldwide provider of API-driven advanced speech and signal processing technologies, is pleased to announce the latest update for its voice biometrics system, VoiSentry.

The latest edition of VoiSentry sees further enhancements to its verification/identification algorithms, comes with improved encryption designed to provide additional security for the recording and storage of digital voiceprints, and features an extension to its presentation attack detection (PAD) function.

As the Office of National Statistics (ONS) announces that this year has seen a 23% increase in cybercrime, the latest improvements made to VoiSentry’s verification algorithms have seen the platform’s equal error rate halved. With an even higher level of accuracy, VoiSentry offers solution developers additional levels of protection against fraud and other forms of cybercrime.

In addition to this, the current update to VoiSentry’s presentation attack detection sees the platform categorise any suspected presentation attack according to the technology employed.

Steve Beet, Principal R&D Engineer at Aculab explains, “Aculab continues its fight against cyber-fraud by integrating new technology that halves the number of verification errors. This makes our customers’ systems more secure, and the processing of genuine callers frictionless. The new release of VoiSentry also boasts improved presentation attack detection to mitigate against spoofing attempts, and optional audio encryption for even greater privacy.”

VoiSentry employs a combination of Artificial Intelligence (AI), Machine Learning (ML), advanced Digital Signal Processing (DSP), and many proprietary and hand-crafted algorithms, to achieve state-of-the-art accuracy in real-world scenarios.

Using VoiSentry, companies can provide quick and cost-effective voice biometrics to their automated business or customer interaction solutions, whether on-premise or for cloud-based delivery. As a result, businesses using such solutions will be able to replace costly, time-consuming, and essentially frustrating identification and verification processes, simply by allowing their customers to interact using their voice.

For solutions developers or providers offering services to multiple clients, VoiSentry presents an ideal option. A multi-tenant contact centre solution, for example, can offer speaker verification and identification as a customer interaction security feature, simply and conveniently, to individual businesses, where each has full, independent control over the creation of datasets against which its users’ enrolments and verification or identification attempts are performed.

Highly scalable, supportive of multi-factor authentication, and with innovative resilience and database persistence features, the new version of VoiSentry is available now. To explore the system or for any further information, contact Aculab.

Aculab is a global provider of API-driven advanced speech and signal processing technologies, offering deployment proven options for many automated and communications related interaction applications. Its wide range of APIs serve the evolving needs of systems integrators, whether for on-premise, data centre hosted, or cloud-based solution delivery.

Aculab offers development APIs for voice, advanced speech, fax, data, and SMS, on hardware, software and cloud-based platforms, giving users the choice between capital investment and cost-effective, ‘pay as you go’ alternatives.

Many years of experience in helping to drive its customers’ success has led to over 1000 customers, in more than 80 countries worldwide, including developers, system integrators and service providers, adopting Aculab’s technology for a wide variety of business-critical services and solutions.

Aculab has an office in the USA and its head office is located in Milton Keynes, UK

Written on 03 November 2020.