09 January 2019, Milton Keynes, UK – IPI, the digital contact centre specialist, announced it is partnering with Aculab, a leading provider of telephony hardware and software.The collaboration will integrate Aculab’s VoiSentry voice biometric system into IPI’s speech recognition applications to reduce the friction experienced during the identity and verification process in the contact centre.
27 June 2019, Milton Keynes, UK – Aculab, a global provider of advanced speech technologies and development APIs, is pleased to announce the award of full WRoCAH PhD funding for a collaborative project with the Department of Language and Linguistic Science at the University of York entitled Towards linguistically-informed automatic speaker recognition.
17 June 2019, Milton Keynes, UK — Aculab, a leading provider of advanced speech technology systems, today announced that VoiSentry, its voice biometric speaker verification system, is compliant with key Avaya IX Contact Center solutions from Avaya (NYSE: AVYA), a global leader in solutions that enhance and simplify communications and collaboration.
Aculab will host a live webinar about voice biometrics, featuring Matt Smallman, co-founder of SymNex Consulting.
By integrating voice biometrics into your end user solutions, your customers will benefit from a compelling ROI, reduced fraud risk, and improved customer experience. To find out more, and for access to the VoiSentry test facility read more or register here.
We are very excited to be a Silver Sponsor at the Avaya PCC EMEA Spring Conference, in Dublin, Ireland, on April 14th-17th, 2019.
Click here to register
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