Automate your caller identification and verification processes
VoiSentry offers voice biometrics for integration with any telephony-related business application, including for contact centres, financial services, workforce management, transport, healthcare, and public services.
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Cost effectiveness
VoiSentry enables the implementation of cost-effective caller identification and authentication in user self-service interaction applications.
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Better user experience
Voice biometrics improves the user experience by replacing frustrating, manual processes with automated speaker identification and verification.
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Fraud prevention and compliance
VoiSentry enables enhanced security and fraud mitigation in addition to regulatory compliance, adding a voice biometric factor to knowledge- or token-based authentication.
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Brand differentiation
Businesses across all market sectors can benefit from giving customers and users what they want – a seamless interaction experience.
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VoiSentry - Use cases
VoiSentry is designed from the ground up to support voice authentication and speaker verification applications across a wide variety of environments.
VoiSentry benefits
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Security
More secure than token, PIN or password.
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Protection
Improve fraud detection and prevention.
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Efficiency
Reduce the cost of caller authentication.
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Experience
Improve the speed and convenience of caller ID&V.
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Compliance
Meet compliance obligations for data protection.
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Performance
Contribute to a wide range of contact centre KPIs.