Automate your caller identification and verification processes
VoiSentry offers voice biometrics for integration with any telephony-related business application, including for contact centres, financial services, workforce management, transport, healthcare, and public services.
Cost effectiveness
VoiSentry enables the implementation of cost-effective caller identification and authentication in user self-service interaction applications.
Better user experience
Voice biometrics improves the user experience by replacing frustrating, manual processes with automated speaker identification and verification.
Fraud prevention and compliance
VoiSentry enables enhanced security and fraud mitigation in addition to regulatory compliance, adding a voice biometric factor to knowledge- or token-based authentication.
Brand differentiation
Businesses across all market sectors can benefit from giving customers and users what they want – a seamless interaction experience.
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VoiSentry - Use cases
VoiSentry is designed from the ground up to support voice authentication and speaker verification applications across a wide variety of environments.
VoiSentry benefits
Security
More secure than token, PIN or password.
Protection
Improve fraud detection and prevention.
Efficiency
Reduce the cost of caller authentication.
Experience
Improve the speed and convenience of caller ID&V.
Compliance
Meet compliance obligations for data protection.
Performance
Contribute to a wide range of contact centre KPIs.