simple run menu Sample
A simple application that presents an audio menu to an answered inbound or outbound call.
Options 1 and 2 direct to a page that reads out a weather report for the selected country (Belgium or Venezuala). Option 3 directs to a page that read out a weather report for Outer Mongolia. Each page then returns to the menu page.
If no selection or an invalid selection is made the caller is prompted to re-select. After several attempts the caller will be played an audio file (oneMoreTime.wav) prompting for a final go.
This application requires the wav file oneMoreTime.wav to be available in the cloud media store.
Options 1 and 2 direct to a page that reads out a weather report for the selected country (Belgium or Venezuala). Option 3 directs to a page that read out a weather report for Outer Mongolia. Each page then returns to the menu page.
If no selection or an invalid selection is made the caller is prompted to re-select. After several attempts the caller will be played an audio file (oneMoreTime.wav) prompting for a final go.
This application requires the wav file oneMoreTime.wav to be available in the cloud media store.
Uses actions: Run Menu, Play, Redirect
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- First page
- WeatherReport page (1 pressed)
- WeatherReport page (2 pressed)
- WeatherInOuterMongolia page
- Error page
- Final page
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{ "actions" : [ { "run_menu": { "prompt" : { "play" : { "play_list" : [ { "text_to_say" : "Press 1 for a weather report for Belgium. Press 2 for Venezuela. Press 3 for Outer Mongolia. Or press 5 to listen to the options again." } ] } }, "menu_options" : [ { "digit" : "1", "next_page" : { "url" : "WeatherReport" } }, { "digit" : "2", "next_page" : { "url" : "WeatherReport" } }, { "digit" : "3", "next_page" : { "url" : "WeatherInOuterMongolia" } } ], "help_digit" : "5", "on_digit_timeout_messages": [ { "play" : { "play_list" : [ { "text_to_say" : "I didn't catch your entry." } ] } }, { "play" : { "play_list" : [ { "text_to_say" : "Please select a country." } ] } }, { "play" : { "play_list" : [ { "file_to_play" : "oneMoreTime.wav" } ] } } ], "on_invalid_digit_messages" : [ { "play" : { "play_list" : [ { "text_to_say" : "That wasn't one of the options. Please try again." } ] } }, { "play" : { "play_list" : [ { "file_to_play" : "oneMoreTime.wav" } ] } } ] } } ], "token" : "my run menu instance id", "api_version": "2.0" }
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{ "actions" : [ { "play" : { "play_list" : [ { "text_to_say" : "The weather for Belgium is quite often good but sometimes is appalling." } ] } }, { "redirect" : { "next_page" : { "url" : "SimpleRunMenu" } } } ], "token" : "my run menu instance id", "api_version": "2.0" }
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{ "actions" : [ { "play" : { "play_list" : [ { "text_to_say" : "The weather for Venezuela is dry from about November to May and considerably wetter for the rest of the year. It is close to the equator, so average temperatures below 1000 metres are between 70 and 85 degrees Fahrenheit in most places." } ] } }, { "redirect" : { "next_page" : { "url" : "SimpleRunMenu" } } } ], "token" : "my run menu instance id", "api_version": "2.0" }
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{ "actions" : [ { "play" : { "play_list" : [ { "text_to_say" : "The weather in Outer Mongolia is just right for Outer Mongolians." } ] } }, { "redirect" : { "next_page" : { "url" : "SimpleRunMenu" } } } ], "token" : "my run menu instance id", "api_version": "2.0" }
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{ [ ], "token" : "Error for Action: xxxx ActionIndex: xxxx Result: xxxx" }
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{ }
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Implementing this sample as an ASP.Net Web application:
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// CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // A simple application that presents an audio menu to an answered inbound call. // Options 1 and 2 direct to a page that reads out a weather report for the selected // country (Belgium or Venezuala). Option 3 directs to a page that read out a weather // report for Outer Mongolia. Each page then returns to the menu page. using System; using System.Collections.Generic; using Aculab.Cloud.RestAPIWrapper; public partial class SimpleRunMenu : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(Request); // Setup the actions List<TelephonyAction> actions = new List<TelephonyAction>(); // Create the menu action Play menuPrompt = Play.SayText("Press 1 for a weather report for Belgium. " + "Press 2 for Venezuela. " + "Press 3 for Outer Mongolia. " + "Or press 5 to listen to the options again."); List<MenuOption> menuOptions = new List<MenuOption> { new MenuOption('1', new WebPageRequest("WeatherReport.aspx")), new MenuOption('2', new WebPageRequest("WeatherReport.aspx")), new MenuOption('3', new WebPageRequest("WeatherInOuterMongolia.aspx")) }; RunMenu runMenuAction = new RunMenu(menuOptions, menuPrompt); runMenuAction.HelpDigit = '5'; // Set up some new info messages for no entry and invalid entry runMenuAction.OnDigitTimeoutMessages = new List<Play> { Play.SayText("I didn't catch your entry."), Play.SayText("Please select a country."), Play.PlayFile("oneMoreTime.wav") }; runMenuAction.OnInvalidDigitMessages = new List<Play> { Play.SayText("That wasn't one of the options. Please try again."), Play.PlayFile("oneMoreTime.wav") }; actions.Add(runMenuAction); // Respond String token = "my run menu instance id"; TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.ToHttpResponse(Response); } }
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// CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // WeatherReport page using System; using System.Collections.Generic; using Aculab.Cloud.RestAPIWrapper; public partial class WeatherReport : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(Request); String token = ourRequest.InstanceInfo.Token; // Get the result of the run_menu or run_speech_menu action char selectedDigit; String nextPage; ActionResult actionResult = ourRequest.InstanceInfo.ActionResult; if (actionResult.Action.Equals("run_menu")) { selectedDigit = ((RunMenuResult)actionResult).SelectedDigit; nextPage = "SimpleRunMenu.aspx"; } else { selectedDigit = ((RunSpeechMenuResult)actionResult).SelectedDigit; nextPage = "SimpleRunSpeechMenu.aspx"; } // Setup the actions List<TelephonyAction> actions = new List<TelephonyAction>(); Play playAction = new Play(); switch (selectedDigit) { case '1': playAction.AddText("The weather for Belgium is quite often good but sometimes is appalling."); break; case '2': playAction.AddText("The weather for Venezuela is dry from about November to May " + "and considerably wetter for the rest of the year. " + "It is close to the equator, so average temperatures below 1000 metres " + "are between 70 and 85 degrees Fahrenheit in most places."); break; } actions.Add(playAction); actions.Add(new Redirect(new WebPageRequest(nextPage))); // Respond TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.ToHttpResponse(Response); } }
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// CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // WeatherInOuterMongolia page using System; using System.Collections.Generic; using Aculab.Cloud.RestAPIWrapper; public partial class WeatherInOuterMongolia : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(Request); String token = ourRequest.InstanceInfo.Token; // Did we get here as the result of the run_menu or run_speech_menu action? String nextPage; ActionResult actionResult = ourRequest.InstanceInfo.ActionResult; if (actionResult.Action.Equals("run_menu")) { nextPage = "SimpleRunMenu.aspx"; } else { nextPage = "SimpleRunSpeechMenu.aspx"; } // Setup the actions List<TelephonyAction> actions = new List<TelephonyAction> { Play.SayText("The weather in Outer Mongolia is just right for Outer Mongolians."), new Redirect(new WebPageRequest(nextPage)) }; // Respond TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.ToHttpResponse(Response); } }
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using System; using Aculab.Cloud.RestAPIWrapper; public partial class ErrorPage : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(Request); ErrorResult result = ourRequest.InstanceInfo.ErrorResult; String token = String.Format("Action: {0}\nActionIndex: {1}\nResult: {2}", result.Action, result.ActionIndex, result.Result); // Respond TelephonyResponse ourResponse = new TelephonyResponse(null, token); ourResponse.ToHttpResponse(Response); } }
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using System; using Aculab.Cloud.RestAPIWrapper; public partial class FinalPage : System.Web.UI.Page { protected void Page_Load(object sender, EventArgs e) { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(Request); } }
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Implementing this sample as an ASP.Net Core Web application:
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// ASP.NET Core CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // A simple application that presents an audio menu to an answered inbound call. // Options 1 and 2 direct to a page that reads out a weather report for the selected // country (Belgium or Venezuala). Option 3 directs to a page that read out a weather // report for Outer Mongolia. Each page then returns to the menu page. using System; using System.Net; using System.Collections.Generic; using Microsoft.AspNetCore.Mvc; using Aculab.Cloud.RestAPIWrapper; using System.Threading.Tasks; namespace Aculab.Cloud.RESTAPI.NETCoreCSharpSamples.Controllers { [Route("SimpleRunMenu")] public class SimpleRunMenuController : WeatherReportController { // Process the GET or POST request, set up the actions and construct the json response. [Route("FirstPage")] [HttpGet] [HttpPost] [ProducesResponseType(200)] [ProducesResponseType(400)] [ProducesResponseType(500)] public async Task<IActionResult> SimpleRunMenu() { try { // Unpack the request var telephonyRequest = await TelephonyRequest.UnpackRequestAsync(Request); // Setup the actions required List<TelephonyAction> actions = new List<TelephonyAction>(); // Create the menu action Play menuPrompt = Play.SayText("Press 1 for a weather report for Belgium. " + "Press 2 for Venezuela. " + "Press 3 for Outer Mongolia. " + "Or press 5 to listen to the options again."); List<MenuOption> menuOptions = new List<MenuOption>(); menuOptions.Add(new MenuOption('1', new WebPageRequest("SimpleRunMenu/WeatherReport"))); menuOptions.Add(new MenuOption('2', new WebPageRequest("SimpleRunMenu/WeatherReport"))); menuOptions.Add(new MenuOption('3', new WebPageRequest("SimpleRunMenu/WeatherInOuterMongolia"))); RunMenu runMenuAction = new RunMenu(menuOptions, menuPrompt) { HelpDigit = '5' }; // Set up some new info messages for no entry and invalid entry runMenuAction.OnDigitTimeoutMessages = new List<Play>() { Play.SayText("I didn't catch your entry."), Play.SayText("Please select a country."), Play.PlayFile("oneMoreTime.wav") }; runMenuAction.OnInvalidDigitMessages = new List<Play>() { Play.SayText("That wasn't one of the options. Please try again."), Play.PlayFile("oneMoreTime.wav") }; actions.Add(runMenuAction); // Create response String token = "my run menu instance id"; TelephonyResponse ourResponse = new TelephonyResponse(actions, token); return new OkObjectResult(ourResponse.ToJson(this)); } catch (ArgumentException) { return BadRequest(); } catch (Exception e) { return StatusCode((int)HttpStatusCode.InternalServerError, e.Message); } } } }
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// ASP.NET Core CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // A simple application that presents an audio menu to an answered inbound call. // Options 1 and 2 direct to a page that reads out a weather report for the selected // country (Belgium or Venezuala). Option 3 directs to a page that read out a weather // report for Outer Mongolia. Each page then returns to the menu page. using System; using System.Net; using System.Collections.Generic; using Microsoft.AspNetCore.Mvc; using Aculab.Cloud.RestAPIWrapper; using System.Threading.Tasks; namespace Aculab.Cloud.RESTAPI.NETCoreCSharpSamples.Controllers { [Route("SimpleRunMenu")] public class SimpleRunMenuController : WeatherReportController { } }
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// ASP.NET Core CSharp Wrapper sample for the Aculab Telephony REST API. // // Simple Run Menu: // A simple application that presents an audio menu to an answered inbound call. // Options 1 and 2 direct to a page that reads out a weather report for the selected // country (Belgium or Venezuala). Option 3 directs to a page that read out a weather // report for Outer Mongolia. Each page then returns to the menu page. using System; using System.Net; using System.Collections.Generic; using Microsoft.AspNetCore.Mvc; using Aculab.Cloud.RestAPIWrapper; using System.Threading.Tasks; namespace Aculab.Cloud.RESTAPI.NETCoreCSharpSamples.Controllers { [Route("SimpleRunMenu")] public class SimpleRunMenuController : WeatherReportController { } }
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// ASP.NET Core CSharp Wrapper sample for the Aculab Telephony REST API. using System; using Microsoft.AspNetCore.Mvc; using Aculab.Cloud.RestAPIWrapper; using System.Net; using System.Threading.Tasks; namespace Aculab.Cloud.RESTAPI.NETCoreCSharpSamples.Controllers { public class RESTSampleController : ControllerBase { // Process the GET or POST request for the Error condition [Route("ErrorPage")] [HttpGet] [HttpPost] [ProducesResponseType(200)] [ProducesResponseType(400)] [ProducesResponseType(500)] public async Task<IActionResult> ErrorPage() { try { // Unpack the request var telephonyRequest = await TelephonyRequest.UnpackRequestAsync(Request); ErrorResult result = telephonyRequest.InstanceInfo.ErrorResult; String token = String.Format("Action: {0}\nActionIndex: {1}\nResult: {2}", result.Action, result.ActionIndex, result.Result); // Create response TelephonyResponse ourResponse = new TelephonyResponse(null, token); return new OkObjectResult(ourResponse.ToJson(this)); } catch (ArgumentException) { return BadRequest(); } catch (Exception e) { return StatusCode((int)HttpStatusCode.InternalServerError, e.Message); } } } }
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// ASP.NET Core CSharp Wrapper sample for the Aculab Telephony REST API. using System; using Microsoft.AspNetCore.Mvc; using Aculab.Cloud.RestAPIWrapper; using System.Net; using System.Threading.Tasks; namespace Aculab.Cloud.RESTAPI.NETCoreCSharpSamples.Controllers { public class RESTSampleController : ControllerBase { // Process the GET or POST request for the Final Page [Route("FinalPage")] [HttpGet] [HttpPost] [ProducesResponseType(200)] [ProducesResponseType(400)] [ProducesResponseType(500)] public async Task<IActionResult> FinalPage() { try { // Unpack the request var telephonyRequest = await TelephonyRequest.UnpackRequestAsync(Request); String token = telephonyRequest.InstanceInfo.Token; // Create response // Only very limited actions can be returned here TelephonyResponse ourResponse = new TelephonyResponse(null, token); return new OkObjectResult(ourResponse.ToJson(this)); } catch (ArgumentException) { return BadRequest(); } catch (Exception e) { return StatusCode((int)HttpStatusCode.InternalServerError, e.Message); } } } }
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Implemented as ASP.Net Web App:
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' Visual Basic Wrapper sample for the Aculab Telephony REST API. ' ' The first page for the Simple Run Menu sample: ' A simple application that presents an audio menu to an answered inbound call. ' Options 1 and 2 direct to a page that reads out a weather report for the selected ' country (Belgium or Venezuala). Option 3 directs to a page that read out a weather ' report for Outer Mongolia. Each page then returns to the menu page. Imports System.Collections.Generic Imports Aculab.Cloud.RestAPIWrapper Partial Class SimpleRunMenu Inherits System.Web.UI.Page Protected Sub Page_Load(ByVal sender As Object, ByVal e As EventArgs) ' Unpack the request Dim ourRequest As TelephonyRequest = New TelephonyRequest(Request) ' Setup the actions Dim actions As List(Of TelephonyAction) = New List(Of TelephonyAction) ' Create the menu action Dim menuPrompt As Play = Play.SayText("Press 1 for a weather report for Belgium. " + _ "Press 2 for Venezuela. " + _ "Press 3 for Outer Mongolia. " + _ "Or press 5 to listen to the options again.") Dim menuOptions As List(Of MenuOption) = New List(Of MenuOption) menuOptions.Add(New MenuOption("1", New WebPageRequest("WeatherReport.aspx"))) menuOptions.Add(New MenuOption("2", New WebPageRequest("WeatherReport.aspx"))) menuOptions.Add(New MenuOption("3", New WebPageRequest("WeatherInOuterMongolia.aspx"))) Dim runMenuAction As RunMenu = New RunMenu(menuOptions, menuPrompt) runMenuAction.HelpDigit = "5" ' Set up some new info messages for no entry and invalid entry runMenuAction.OnDigitTimeoutMessages = New List(Of Play) runMenuAction.OnDigitTimeoutMessages.Add(Play.SayText("I didn't catch your entry.")) runMenuAction.OnDigitTimeoutMessages.Add(Play.SayText("Please select a country.")) runMenuAction.OnDigitTimeoutMessages.Add(Play.PlayFile("oneMoreTime.wav")) runMenuAction.OnInvalidDigitMessages = New List(Of Play) runMenuAction.OnInvalidDigitMessages.Add(Play.SayText("That wasn't one of the options. Please try again.")) runMenuAction.OnInvalidDigitMessages.Add(Play.PlayFile("oneMoreTime.wav")) actions.Add(runMenuAction) ' Respond Dim ourResponse As TelephonyResponse = New TelephonyResponse(actions, "my run menu instance id") ourResponse.ToHttpResponse(Response) End Sub End Class
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' Visual Basic Wrapper sample for the Aculab Telephony REST API. ' ' A page from the Simple Run Menu sample: ' It plays some text depeding on what option was selected and redirects back to the menu. Imports System.Collections.Generic Imports Aculab.Cloud.RestAPIWrapper Partial Class WeatherReport Inherits System.Web.UI.Page Protected Sub Page_Load(ByVal sender As Object, ByVal e As EventArgs) ' Unpack the request Dim ourRequest As TelephonyRequest = New TelephonyRequest(Request) Dim token As String = ourRequest.InstanceInfo.Token ' Get the result of the run_menu or run_speech_menu action Dim selectedDigit As Char Dim nextPage As String Dim actionResult As ActionResult = ourRequest.InstanceInfo.ActionResult If actionResult.Action.Equals("run_menu") Then Dim menuResult As RunMenuResult = actionResult selectedDigit = menuResult.SelectedDigit nextPage = "SimpleRunMenu.aspx" Else Dim speechMenuResult As RunSpeechMenuResult = actionResult selectedDigit = speechMenuResult.SelectedDigit nextPage = "SimpleRunSpeechMenu.aspx" End If ' Setup the actions Dim actions As List(Of TelephonyAction) = New List(Of TelephonyAction) Dim playAction As Play = New Play() Select Case (selectedDigit) Case "1" playAction.AddText("The weather for Belgium is quite often good but sometimes is appalling.") Case "2" playAction.AddText("The weather for Venezuela is dry from about November to May " + "and considerably wetter for the rest of the year. " + "It is close to the equator, so average temperatures below 1000 metres " + "are between 70 and 85 degrees Fahrenheit in most places.") End Select actions.Add(playAction) actions.Add(New Redirect(New WebPageRequest(nextPage))) ' Respond Dim ourResponse As TelephonyResponse = New TelephonyResponse(actions, token) ourResponse.ToHttpResponse(Response) End Sub End Class
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' Visual Basic Wrapper sample for the Aculab Telephony REST API. ' ' A page from the Simple Run Menu sample: ' It plays some text and redirects back to the menu. Imports System.Collections.Generic Imports Aculab.Cloud.RestAPIWrapper Partial Class WeatherInOuterMongolia Inherits System.Web.UI.Page Protected Sub Page_Load(ByVal sender As Object, ByVal e As EventArgs) ' Unpack the request Dim ourRequest As TelephonyRequest = New TelephonyRequest(Request) Dim token As String = ourRequest.InstanceInfo.Token ' Did we get here as the result of the run_menu or run_speech_menu action Dim nextPage As String Dim actionResult As ActionResult = ourRequest.InstanceInfo.ActionResult If actionResult.Action.Equals("run_menu") Then Dim menuResult As RunMenuResult = actionResult nextPage = "SimpleRunMenu.aspx" Else Dim speechMenuResult As RunSpeechMenuResult = actionResult nextPage = "SimpleRunSpeechMenu.aspx" End If ' Setup the actions Dim actions As List(Of TelephonyAction) = New List(Of TelephonyAction) actions.Add(Play.SayText("The weather in Outer Mongolia is just right for Outer Mongolians.")) actions.Add(New Redirect(New WebPageRequest(nextPage))) ' Respond Dim ourResponse As TelephonyResponse = New TelephonyResponse(actions, token) ourResponse.ToHttpResponse(Response) End Sub End Class
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' Visual Basic Wrapper sample for the Aculab Telephony REST API. ' ' A generic error page for all the samples. Imports Aculab.Cloud.RestAPIWrapper Partial Class ErrorPage Inherits System.Web.UI.Page Protected Sub Page_Load(ByVal sender As Object, ByVal e As EventArgs) ' Unpack the request Dim ourRequest As TelephonyRequest = New TelephonyRequest(Request) Dim result As ErrorResult = ourRequest.InstanceInfo.ErrorResult Dim token As String = String.Format("Action: {0}\nActionIndex: {1}\nResult: {2}", _ result.Action, result.ActionIndex, result.Result) ' Respond Dim ourResponse As TelephonyResponse = New TelephonyResponse(token) ourResponse.ToHttpResponse(Response) End Sub End Class
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' Visual Basic Wrapper sample for the Aculab Telephony REST API. ' ' A generic final page for all the samples: Imports Aculab.Cloud.RestAPIWrapper Partial Class FinalPage Inherits System.Web.UI.Page Protected Sub Page_Load(ByVal sender As Object, ByVal e As EventArgs) ' Unpack the request Dim ourRequest As TelephonyRequest = New TelephonyRequest(Request) ' Do application tidying up ' ... End Sub End Class
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Implemented as Java Servlets:
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// Java Servlet sample for the Aculab Telephony REST API. // // Simple Run Menu: // A simple application that presents an audio menu to an answered inbound call. // Options 1 and 2 direct to a page that reads out a weather report for the selected // country (Belgium or Venezuala). Option 3 directs to a page that read out a weather // report for Outer Mongolia. Each page then returns to the menu page. package com.aculab.telephonyrestapi.samples; import javax.servlet.http.*; import javax.servlet.ServletException; import java.io.IOException; import java.util.ArrayList; import java.util.List; import com.aculab.telephonyrestapi.*; public class SimpleRunMenu extends HttpServlet { private static final long serialVersionUID = 265283615098267488L; @Override public void doGet(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } @Override public void doPost(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } private void handleRequest(HttpServletRequest request, HttpServletResponse response) throws IOException { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(request); // Set up the actions List<TelephonyAction> actions = new ArrayList<TelephonyAction>(); // Create the menu action Play menuPrompt = Play.sayText("Press 1 for a weather report for Belgium. " + "Press 2 for Venezuela. " + "Press 3 for Outer Mongolia. " + "Or press 5 to listen to the options again.", "Paul"); List<MenuOption> menuOptions = new ArrayList<MenuOption>(); menuOptions.add(new MenuOption('1', new WebPageRequest("WeatherReport"))); menuOptions.add(new MenuOption('2', new WebPageRequest("WeatherReport"))); menuOptions.add(new MenuOption('3', new WebPageRequest("WeatherInOuterMongolia"))); RunMenu runMenuAction = new RunMenu(menuPrompt, menuOptions); runMenuAction.setHelpDigit('5'); // Set up some new info messages for no entry and invalid entry List<Play> onDigitTimeoutMessages = new ArrayList<Play>(); onDigitTimeoutMessages.add(Play.sayText("I didn't catch your entry.")); onDigitTimeoutMessages.add(Play.sayText("Please select a country.")); onDigitTimeoutMessages.add(Play.playFile("oneMoreTime.wav")); runMenuAction.setOnDigitTimeoutMessages(onDigitTimeoutMessages); List<Play> onInvalidDigitMessages = new ArrayList<Play>(); onInvalidDigitMessages.add(Play.sayText("That wasn't one of the options. Please try again.")); onInvalidDigitMessages.add(Play.playFile("oneMoreTime.wav")); runMenuAction.setOnInvalidDigitMessages(onInvalidDigitMessages); actions.add(runMenuAction); // Respond TelephonyResponse ourResponse = new TelephonyResponse(actions, "my run menu instance id"); ourResponse.setHttpServletResponse(response); } }
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// Java Servlet sample for the Aculab Telephony REST API. // package com.aculab.telephonyrestapi.samples; import javax.servlet.http.*; import javax.servlet.ServletException; import java.io.IOException; import java.util.ArrayList; import java.util.List; import com.aculab.telephonyrestapi.*; public class WeatherReport extends HttpServlet { private static final long serialVersionUID = 7363471490017269263L; @Override public void doGet(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } @Override public void doPost(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } private void handleRequest(HttpServletRequest request, HttpServletResponse response) throws IOException { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(request); String token = ourRequest.getInstanceInfo().getToken(); // Get the result of the run_menu or run_speech_menu action char selectedDigit; String nextPage; ActionResult actionResult = ourRequest.getInstanceInfo().getActionResult(); if (actionResult.getAction().equals("run_menu")) { selectedDigit = ((RunMenuResult)actionResult).getSelectedDigit(); nextPage = "SimpleRunMenu"; } else { selectedDigit = ((RunSpeechMenuResult)actionResult).getSelectedDigit(); nextPage = "SimpleRunSpeechMenu"; } // Set up the actions List<TelephonyAction> actions = new ArrayList<TelephonyAction>(); Play playAction = new Play(); switch (selectedDigit) { case '1': playAction.addText("The weather for Belgium is quite often good but sometimes is appalling.", "Paul"); break; case '2': playAction.addText("The weather for Venezuela is dry from about November to May " + "and considerably wetter for the rest of the year. " + "It is close to the equator, so average temperatures below 1000 metres " + "are between 70 and 85 degrees Fahrenheit in most places.", "Paul"); break; } actions.add(playAction); actions.add(new Redirect(new WebPageRequest(nextPage))); // Respond TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.setHttpServletResponse(response); } }
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// Java Servlet sample for the Aculab Telephony REST API. // package com.aculab.telephonyrestapi.samples; import javax.servlet.http.*; import javax.servlet.ServletException; import java.io.IOException; import java.util.ArrayList; import java.util.List; import com.aculab.telephonyrestapi.*; public class WeatherInOuterMongolia extends HttpServlet { private static final long serialVersionUID = 1954950916030490560L; @Override public void doGet(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } @Override public void doPost(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } private void handleRequest(HttpServletRequest request, HttpServletResponse response) throws IOException { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(request); String token = ourRequest.getInstanceInfo().getToken(); // Get the result of the run_menu or run_speech_menu action String nextPage; ActionResult actionResult = ourRequest.getInstanceInfo().getActionResult(); if (actionResult.getAction().equals("run_menu")) { nextPage = "SimpleRunMenu"; } else { nextPage = "SimpleRunSpeechMenu"; } // Set up the actions List<TelephonyAction> actions = new ArrayList<TelephonyAction>(); actions.add(Play.sayText("The weather in Outer Mongolia is just right for Outer Mongolians.", "Paul")); actions.add(new Redirect(new WebPageRequest(nextPage))); // Respond TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.setHttpServletResponse(response); } }
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// Java Servlet sample for the Aculab Telephony REST API. // package com.aculab.telephonyrestapi.samples; import javax.servlet.http.*; import javax.servlet.ServletException; import java.io.IOException; import java.util.ArrayList; import java.util.List; import com.aculab.telephonyrestapi.*; public class ErrorPage extends HttpServlet { private static final long serialVersionUID = -4842873371047361437L; @Override public void doGet(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } @Override public void doPost(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } private void handleRequest(HttpServletRequest request, HttpServletResponse response) throws IOException { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(request); ErrorResult result = ourRequest.getInstanceInfo().getErrorResult(); String token = String.format("Action: %s\nActionIndex: %d\nResult: %s", result.getAction(), result.getActionIndex(), result.getResult()); // Respond List<TelephonyAction> actions = new ArrayList<TelephonyAction>(); TelephonyResponse ourResponse = new TelephonyResponse(actions, token); ourResponse.setHttpServletResponse(response); } }
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// Java Servlet sample for the Aculab Telephony REST API. // package com.aculab.telephonyrestapi.samples; import javax.servlet.http.*; import javax.servlet.ServletException; import java.io.IOException; import com.aculab.telephonyrestapi.*; public class FinalPage extends HttpServlet { private static final long serialVersionUID = 5940620014313056844L; @Override public void doGet(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } @Override public void doPost(HttpServletRequest request, HttpServletResponse response) throws IOException, ServletException { handleRequest(request, response); } private void handleRequest(HttpServletRequest request, HttpServletResponse response) throws IOException { // Unpack the request TelephonyRequest ourRequest = new TelephonyRequest(request); } }
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Implemented as a Flask web application:
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@app.route('/SimpleRunMenu', methods=['GET','POST']) def handle_SimpleRunMenu(): my_request = TelephonyRequest(request) app_inst_id = my_request.get_application_instance_id() print("SimpleRunMenu: app_inst_id='{}'".format(app_inst_id)) # set up the dtmf responses menu_options = [] menu_options.append(MenuOption('1', WebPage(url='WeatherReport'))) menu_options.append(MenuOption('2', WebPage(url='WeatherReport'))) menu_options.append(MenuOption('3', WebPage(url='WeatherInOuterMongolia'))) digit_timeout_messages = [] digit_timeout_messages.append(Play(text_to_say="I didn't catch your entry.")) digit_timeout_messages.append(Play(text_to_say="Please select a country.")) digit_timeout_messages.append(Play(file_to_play="oneMoreTime.wav")) invalid_digit_messages = [] invalid_digit_messages.append(Play(text_to_say="That wasn't one of the options. Please try again.")) invalid_digit_messages.append(Play(file_to_play="oneMoreTime.wav")) my_menu = RunMenu(menu_options) # set up the menu play_action = Play(text_to_say = ("Press 1 for a weather report for Belgium. " "Press 2 for Venezuela. " "Press 3 for Outer Mongolia. " "Or press 5 to listen to the options again.")) my_menu.set_prompt(play_action) my_menu.set_help_digit(5) # set on silence timeout and invalid digit messages my_menu.set_on_digit_timeout_messages(digit_timeout_messages) my_menu.set_on_invalid_digit_messages(invalid_digit_messages) list_of_actions = [] list_of_actions.append(my_menu) my_response = TelephonyResponse(list_of_actions, token='my run menu instance id') return my_response.get_json()
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@app.route('/WeatherReport', methods=['GET','POST']) def handle_WeatherReport(): belgium_report = "The weather for Belgium is quite often good but sometimes is appalling." venezuela_report = ("The weather for Venezuela is dry from about November to May " "and considerably wetter for the rest of the year. " "It is close to the equator, so average temperatures below 1000 metres " "are between 70 and 85 degrees Fahrenheit in most places.") my_request = TelephonyRequest(request) my_token = my_request.get_token() action_result = my_request.get_action_result() selected_digit = action_result.get('result').get('selected_digit') list_of_actions = [] if selected_digit == '1': list_of_actions.append(Play(text_to_say = belgium_report)) elif selected_digit == '2': list_of_actions.append(Play(text_to_say = venezuela_report)) if(action_result.get('action') == 'run_menu'): list_of_actions.append(Redirect(next_page=WebPage(url='SimpleRunMenu'))) else: # Must have been called by RunSpeechMenu list_of_actions.append(Redirect(next_page=WebPage(url='SimpleRunSpeechMenu'))) my_response = TelephonyResponse(list_of_actions, my_token) return my_response.get_json()
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@app.route('/WeatherInOuterMongolia', methods=['GET','POST']) def handle_WeatherInOuterMongolia(): my_request = TelephonyRequest(request) my_token = my_request.get_token() action_result = my_request.get_action_result() outer_mongolia_report = "The weather in Outer Mongolia is just right for Outer Mongolians." list_of_actions = [] list_of_actions.append(Play(text_to_say = outer_mongolia_report)) if(action_result.get('action') == 'run_menu'): list_of_actions.append(Redirect(next_page=WebPage(url='SimpleRunMenu'))) else: # Must have been called by RunSpeechMenu list_of_actions.append(Redirect(next_page=WebPage(url='SimpleRunSpeechMenu'))) my_response = TelephonyResponse(list_of_actions, my_token) return my_response.get_json()
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@app.route('/ErrorPage', methods=['GET','POST']) def handle_ErrorPage(): my_request = TelephonyRequest(request) token = my_request.get_token() app_inst_id = my_request.get_application_instance_id() error_result_dict = my_request.get_error_result() action_string = error_result_dict.get('action', "?") result_string = error_result_dict.get('result', "?") print("ErrorPage: app_inst_id='{}' token='{}' action='{}' result='{}'".format(app_inst_id, token, action_string, result_string)) my_response = TelephonyResponse([Play(text_to_say='An error has occurred')]) return my_response.get_json()
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@app.route('/FinalPage', methods=['GET','POST']) def handle_FinalPage(): # The FinalPage handler follows the guidelines on: # https://www.aculab.com/cloud/voice-and-fax-apis/rest-api/rest-api-version-2/rest-api-version-2/writing-a-rest-application # The guidelines are: # "Your final page should return an empty response, a 204 is preferable, but empty JSON is acceptable." my_request = TelephonyRequest(request) token = my_request.get_token() app_inst_id = my_request.get_application_instance_id() print("FinalPage: app_inst_id='{}' token='{}'".format(app_inst_id, token)) empty_json = '{}'.encode('utf-8') return empty_json
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<?php header("Content-Type: application/json; charset=UTF-8"); require __DIR__ . "/../../autoload.php"; use \Aculab\TelephonyRestAPI\Response; use \Aculab\TelephonyRestAPI\Play; use \Aculab\TelephonyRestAPI\RunMenu; use \Aculab\TelephonyRestAPI\MessageList; use \Aculab\TelephonyRestAPI\WebPageRequest; $response = new Response(); $response->setToken('my run menu instance id'); // Create the menu action $menuPrompt = Play::sayText( "Press 1 for a weather report for Belgium. " . "Press 2 for Venezuela. " . "Press 3 for Outer Mongolia. " . "Or press 5 to listen to the options again." ); // Set up some new info messages for digit timeout and invalid digit $onDigitTimeoutMessages = new MessageList(); $onDigitTimeoutMessages->addMessage(Play::sayText("I didn't catch your entry.")) ->addMessage(Play::sayText("Please select a country.")) ->addMessage(Play::playFile("oneMoreTime.wav")); $onInvalidDigitMessages = new MessageList(); $onInvalidDigitMessages->addMessage(Play::sayText("That wasn't one of the options. Please try again.")) ->addMessage(Play::playFile("oneMoreTime.wav")); $menu = new RunMenu(); $menu->setPrompt($menuPrompt) ->addMenuOption('1', new WebPageRequest('WeatherReport.php', 'GET')) ->addMenuOption('2', 'WeatherReport.php', 'GET') ->addMenuOption('3', 'WeatherInOuterMongolia.php') ->setHelpDigit('5') ->setOnDigitTimeoutMessages($onDigitTimeoutMessages) ->setOnInvalidDigitMessages($onInvalidDigitMessages); $response->addAction($menu); print $response;
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<?php header("Content-Type: application/json; charset=UTF-8"); require __DIR__ . "/../../autoload.php"; use \Aculab\TelephonyRestAPI\InstanceInfo; use \Aculab\TelephonyRestAPI\Response; use \Aculab\TelephonyRestAPI\Play; use \Aculab\TelephonyRestAPI\Redirect; $info = InstanceInfo::getInstanceInfo(); $response = new Response(); $response->setToken($info->getToken()); // Get the result of the run_menu action $result = $info->getActionResult(); $selection = $result->getSelectedDigit(); // Set up the actions $actions = new Response(); $playAction = new Play(); if ($selection === '1') { $playAction->addText("The weather for Belgium is quite often good but sometimes is appalling."); } else { $playAction->addText("The weather for Venezuela is dry from about November to May " . "and considerably wetter for the rest of the year. " . "It is close to the equator, so average temperatures below 1000 metres " . "are between 70 and 85 degrees Fahrenheit in most places." ); } $response->addAction($playAction); $response->addAction(new Redirect("First.php")); print $response;
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<?php header("Content-Type: application/json; charset=UTF-8"); require __DIR__ . "/../../autoload.php"; use \Aculab\TelephonyRestAPI\InstanceInfo; use \Aculab\TelephonyRestAPI\Response; use \Aculab\TelephonyRestAPI\Play; use \Aculab\TelephonyRestAPI\Redirect; use \Aculab\TelephonyRestAPI\WebPageRequest; $info = InstanceInfo::getInstanceInfo(); // Set up the actions $response = new Response(); $response->setToken($info->getToken()); $play = Play::sayText("The weather in Outer Mongolia is just right for Outer Mongolians."); $response->addAction($play); $response->addAction(new Redirect(new WebPageRequest("First.php"))); print $response;
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<?php header("Content-Type: application/json; charset=UTF-8"); require __DIR__ . "/../../autoload.php"; use Aculab\TelephonyRestAPI\Play; use Aculab\TelephonyRestAPI\Response; use Aculab\TelephonyRestAPI\InstanceInfo; $info = InstanceInfo::getInstanceInfo(); $error = $info->getErrorResult(); $action = $error->getAction(); $desc = $error->getResult(); if (!is_null($action)) { error_log("Error from action \"$action\" with result:" . PHP_EOL . "$desc" . PHP_EOL); } else { error_log("Error result:" . PHP_EOL . "$desc" . PHP_EOL); } $response = new Response(); $response->setToken('Error'); $play = new Play(); $play->addText('An error has occurred.'); $response->addAction($play); print $response;
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<?php require __DIR__ . "/../../autoload.php"; http_response_code(204); header("Content-Type: application/json; charset=UTF-8"); use Aculab\TelephonyRestAPI\InstanceInfo; $info = InstanceInfo::getInstanceInfo(); $call = $info->getThisCallInfo(); $callid = $call->getCallId(); $duration = $call->getSecondsCallDuration(); error_log("This call id: $callid" . PHP_EOL . "This call duration: $duration" . PHP_EOL);
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